Because hey, they aren’t the same thing.

Don’t tell smart people what to do. Give them autonomy and allow them to take risks.

People managers are an important cog in a team’s machine. Let’s recognise this competency.

Don’t disrupt yourselves. The future of work is location and time independent. Prepare for that future.

When you measure performance, ignore presence and focus on what people are actually achieving.

Help your people get better at what they love doing. Fund their personal development.

Use Kim Scott’s model of “Radical Candour” to share effective feedback.

An async-first mindset helps you see communication as a series of steps, instead of a one-and-done event.

Your team’s purpose must be concrete and inspirational. Here’s a way to define it.

Thank and recognise people openly. This is a small, low effort task that helps build team cohesion.

If you manage people, you must keep your calendar free so it’s easier for people to seek you out, if they must sync up with you.

To include diverse people and points of view on your team, embrace asynchronous work as a default way to collaborate.

Not too easy. Not too difficult. Just right. How do you find that zone for your direct reports?

The most effective tool to support and lead your direct report, is the 1:1 or one-on-one meeting. Here are some tips to do them well.

If you care about culture and building teams - invest in it by setting aside time and money for it.

Synchronous communication breaks down as your company grows. An async mindset to communication is more scalable and agile.

Autonomous teams make their own decisions. So leave the decision of when to meet F2F, to the team itself.

If you were a product, it’d help people to know how to use you effectively. A personal user manual helps people do just that!

F2F interactions are a great way for your team to recharge your social batteries and to build camaraderie.

A buddy is a new hire’s tour guide in the team. They can be a sounding board for questions, the person who makes introductions to others and also the first port of call for help.