An async-first mindset helps you see communication as a series of steps, instead of a one-and-done event.

Be yourself when you communicate as a leader. People will find you more relatable that way.

One way traffic doesn’t need to be synchronous. And synchronous communication better be bi-directional. Especially if it comes from you, dear leader!

Think like a programmer. How can you avoid repetitive communication? Create once, share many times.

As a leader don’t take yourself too seriously. Be authentic and communicate early and often. The more you wait, the higher the stakes get.

TED talks are influential and popular because of they’re relatively short. Take a leaf out of their book.

Synchronous communication breaks down as your company grows. An async mindset to communication is more scalable and agile.

In an attention-poor, time-starved world, short messages are winning messages.