Metawork is all the work you do, to make your actual work happen. Here’s why you, as a leader must practice it.

An async-first mindset helps you see communication as a series of steps, instead of a one-and-done event.

Your team won’t start writing things up diligently from day one. As a leader, you must coach them.

Your team’s purpose must be concrete and inspirational. Here’s a way to define it.

Thank and recognise people openly. This is a small, low effort task that helps build team cohesion.

In tech, static knowledge is often less valuable than dynamic, tacit knowledge. To make this tacit knowledge visible at speed, you must elevate your community platform to be your knowledge platform.

To figure out what tools and capabilities you need for knowledge sharing, consider a collaboration tools audit. This’ll help you identify tooling gaps and to create an investment roadmap for your executives to approve.

People won’t automatically adopt your knowledge and community platform. You need community managers and curators to make the platform attractive and useful to people.

Don’t let your team be vulnerable to a low “bus factor”. Make your role explicit.

Be yourself when you communicate as a leader. People will find you more relatable that way.

What’s the right time to document something? Liam Martin suggests the “rule of three” to identify the specific moment.

One way traffic doesn’t need to be synchronous. And synchronous communication better be bi-directional. Especially if it comes from you, dear leader!

When you write regularly, you’ll create referenceable artefacts. This will allow you to have fewer meetings. The artefact can serve as an efficient reference.

Think like a programmer. How can you avoid repetitive communication? Create once, share many times.

As a leader don’t take yourself too seriously. Be authentic and communicate early and often. The more you wait, the higher the stakes get.

TED talks are influential and popular because of they’re relatively short. Take a leaf out of their book.

Synchronous communication breaks down as your company grows. An async mindset to communication is more scalable and agile.

In an attention-poor, time-starved world, short messages are winning messages.

If you were a product, it’d help people to know how to use you effectively. A personal user manual helps people do just that!

During inceptions and workshops, it's easier to poke holes at something wrong than to write the first words on a whiteboard. So instead of starting from a blank slate, synthesise what you think you know and then validate your understanding.