To figure out what tools and capabilities you need for knowledge sharing, consider a collaboration tools audit. This’ll help you identify tooling gaps and to create an investment roadmap for your executives to approve.

Not too easy. Not too difficult. Just right. How do you find that zone for your direct reports?

Most people can’t reliably manage more than 4-5 people. Work with your HR team to streamline reporting relationships so you only have as many people to manage as you can truly care for.

Meeting people from different teams can be really fun. Such events are tough to organise, but incredibly valuable.

People won’t automatically adopt your knowledge and community platform. You need community managers and curators to make the platform attractive and useful to people.

Recurring meetings are the bane of leaders’ and managers’ existences. Just. Get. Rid. Of. Them.

Don’t let your team be vulnerable to a low “bus factor”. Make your role explicit.

No one needs to do meaningless, soul-sapping work. Not even you. Take the time to get rid of such work so you and your colleagues can focus on the work that brings you joy.

Be yourself when you communicate as a leader. People will find you more relatable that way.

The most effective tool to support and lead your direct report, is the 1:1 or one-on-one meeting. Here are some tips to do them well.

To follow an asynchronous, remote-first approach your people need the tools to be productive.

If you care about culture and building teams - invest in it by setting aside time and money for it.

What’s the right time to document something? Liam Martin suggests the “rule of three” to identify the specific moment.

One way traffic doesn’t need to be synchronous. And synchronous communication better be bi-directional. Especially if it comes from you, dear leader!

When you write regularly, you’ll create referenceable artefacts. This will allow you to have fewer meetings. The artefact can serve as an efficient reference.

Think like a programmer. How can you avoid repetitive communication? Create once, share many times.

As a leader don’t take yourself too seriously. Be authentic and communicate early and often. The more you wait, the higher the stakes get.

TED talks are influential and popular because of they’re relatively short. Take a leaf out of their book.

Synchronous communication breaks down as your company grows. An async mindset to communication is more scalable and agile.

In an attention-poor, time-starved world, short messages are winning messages.