When screens mediate our work relationships, we must consciously show empathy towards our coworkers. I describe opportunities for digital empathy in this article.

Teams needn’t be groups of BFFs. Trust and cohesion are far more important attributes. You don’t build trust and cohesion by accident though. Leaders must employ attentive design and intentional actions.

Workplace friendships have value for businesses, and arguably for employees as well. But it’s should also be perfectly OK, if employees wish to keep work and friendships separate.

I recently went out for a mid-week retreat with colleagues on my new team and as a fortuitous coincidence, I was one of the event hosts. The experience brought back into view a few of my principles and practices when organising such an event. In today’s post, I want to share these thoughts with you.

I recently spent a couple of days in an office. That experience made me reflect a bit more about the tensions between remote work and the role of the office. In this short post, I share some thoughts about the purpose and a potential future for the office.

Every work model has its pitfalls. It’s not as if a remote workplace can’t go south. In today’s post I want to explore some anti-patterns I’ve seen in remote-first and “hybrid” organisations that can make your workplace toxic. When you know of these possibilities ahead of time, you’ll be able to pre-empt them and put the right guardrails in place for your team.

You don’t want work to feel mechanical and for people to feel like robots. The team should be able to balance efficiency at work with their sense of being human. In this post I want to show you how being intentional about synchronous communication can help you build a tightly knit async-first team.

Depending on the level you operate at as a leader, you probably have some discretionary budgets available to you. When you spend that money, your company wants you to get the most bang for their buck. In this post, I want to explore four areas of expenditure that’ll make a big impact on your remote teams.

If working remotely is more productive, what’s face-to-face (F2F) good for anymore? In today’s post, I want to explore that question in some depth. I have strong opinions; so don’t get all bent out of shape when you read this.