Threaded conversations
Enough said, right? Threads make it easy to follow conversations on chat. We’ve all run into that situation where someone creates a new thread instead of replying to an existing conversation, and you know how it derails the discussion. If you’re the person who makes this mistake, then fear not. Just delete your new thread and respond to the right conversation.
The converse also holds true. Don’t hijack a thread with an unrelated topic. Follow a simple rule - one thread, one topic.