We often derive satisfaction from difficult activities, even if they aren’t pleasurable. Does this effort paradox hold any learning for us all?

In teams, no one is, or should be, indispensable.

Before companies seize productivity advantages through agentic AI, they’ll have to contend with a messy period of agent sprawl, poor design choices and inefficient workflows. When the dust settles, success won’t just be about the ease of agent building. The companies that succeed will most likely prioritise thoughtful design and problem solving, and find clever ways to balance bottom-up innovation with lightweight governance.

Don’t give into AI FOMO. Board the train at your preferred station.

AI transformation is more about behaviour change than technological change. Job insecurity, misaligned incentives, incompatible work environments and fragmented work systems can be impediments to this new way of working.