AI transformation is more about behaviour change than technological change. Job insecurity, misaligned incentives, incompatible work environments and fragmented work systems can be impediments to this new way of working.

AI is rarely perfect or production-ready. Working with AI means embracing a perpetual beta mindset. And perpetual betas always need humans in the loop.

The days of manually curating and organising company knowledge will soon be behind us. Knowledge managers can’t operate as librarians anymore. They must, instead, elevate their AI literacy, implement an AI-first KM stack and deploy themselves as consultants to implement knowledge-enabled workflows.

The Chinnaswamy stampede highlights the daily risks the Indian salaried class faces. While there is no silver bullet solution to these problems, remote work can provide Indian knowledge workers some relief from these stresses.

It takes a special discipline to push back against novelty and embrace routine, boring solutions. That discipline, however, can lead to surprising efficiency.